Professional and timely customer service

Maintenance service, 48 hours response time

The Feierke tools we provide Philco professional maintenance services. The user will be given a definite answer 48 hours later.

Remote technical support service

General technical problems users can consult by telephone, fax or e-mail, not self repair products can be mailed directly to Yueqing fei'erke tool limited company technical service center. Please specify the contact details of the sender, and indicate the product damage or failure.

Perfect after-sales service

For all Feierke tools, we provide a 12 month warranty, and warranty card to buy vouchers as the basis. Warranty does not cover damage due to natural wear or improper use. Feierke filkor damaged parts will be asked to send back when necessary, the technical quality department for Feierke filkor was analyzed and identified corresponding to the part and improvement. Product damage caused by the quality of the product itself, and the time and cost of the parts and components as appropriate.

To maximize the life of the product, please use the original accessories

Crimping tools supporting crimp jaws, matched only with Philco provided by the company. If the customer has the special terminal needs to press the connection, may provide the terminal sample. For damage caused by not using the original line model and original spare parts products, filkor Feierke company does not undertake any responsibility.